Processing your shipment
Because all our items are custom made, our processing time for U.S/Europe standard is within 7-12 business days for ALL orders excluding, holidays.
pre-orders & custom pieces.
UPS Express Shipment can take up to 1-4 business days to process
and ship to your destination.
Pre-Order & Custom Orders take up to 3-7 weeks to ship and are NOT refundable.
We offer shipping throughout the world, including Canada, Europe,
U.S orders takes 1-5 business days to deliver.
International orders takes 2-3 weeks to deliver (based on shipping
We are not responsible for packages once it is shipped out.
If you need more information or to file a claim on your package.
You can direct USPS or UPS directly to their customer service.
shipping carriers below:
1 (800) 275-8777 (USPS)
1 (800) 742-5877 (UPS)
IMPORTANT: Any customs or import duties must be paid by the
recipient of the package. This applies only to international and
Have any other questions?
Please feel free to contact us for any concerns or questions.
We appreciate your patience and understanding.